Here are some answers to frequently asked questions regarding Paint BidTracker:

I’m having trouble logging in to view bid content.

If you are accessing Paint BidTracker directly from the site, you will need to first click the “client login” link at the top right of the page. If you see the following message at the top below the My Account tab, “Hello, [your name]. You aren't yet signed in to access bids,” click on the “Sign in to Bids” hyperlink immediately following the message to log in to your paid account.


Who should I contact if I have questions during my free trial or about my new account?

Please call or e-mail Brian Naccarelli, our Client Success and Implementation Manager, at support@paintbidtracker.com or (412) 697-0231 with questions regarding your trial or new account.


Who should I contact if I am having technical issues or have questions about my existing account?

Please call or e-mail Brian Naccarelli, our Client Success and Implementation Manager, at support@paintbidtracker.com or (412) 697-0231 with any concerns or questions regarding your Paint BidTracker account or PaintBidTracker.com.


How much does a Paint BidTracker subscription cost?

At Paint BidTracker, we know everybody's needs are different. That's why we want you to tell us what you're looking for. Rates are individually quoted based on information requested, number of users, geographical range, and access to upgraded features. Contact us today at sales@paintbidtracker.com for a customized quote or sign up for a free trial at https://www.paintbidtracker.com/free-trial/ and we will be in touch.


Who should I contact about advertising with Paint BidTracker?

Contact us at sales@paintbidtracker.com for a full list of advertising opportunities and pricing.


Why am I getting too many results?

On the search page, under “Project types”, be sure that the “verified paint” box is checked to ensure the most relevant results.