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Tremendous career opportunity in the coatings industry. For more than 100 years Tnemec Company has been a leading manufacturer of high-performance industrial paints and coatings. We are seeking a Product Resource Representative to join our Technical Service team in North Kansas City Missouri. This is an entry level position where a successful candidate will undergo a comprehensive 2-year on the job technical training program to prepare for career advancement into the Technical Service Representative position. Paid training will include NACE Coatings Inspector Certification. Paint and coatings application/industry experience or hands on mechanical experience is a plus.
Primary Purpose
Product Resource Representative (PRR) is an entry level position in the Technical Services department. A PRR spends an extended period training on the variety of technical services Tnemec offers.
Duties and Responsibilities
Listed below are the primary duties that will be performed:
Complete a comprehensive training agenda to learn details about Tnemec products in regard to their specification, application, and performance attributes.
Complete other training agendas to learn about the coating industry overall in regard to:
Coatings technology
Application and equipment techniques
Inspection equipment and techniques
Test methods and equipment
Advanced written and verbal communication skills
Perform department tasks as assigned including technical services such as:
Product complaint investigation
Product support via telephone and e-mail correspondence
Laboratory work including:
Material application evaluations (MAEs)
Formal adhesion testing of Tnemec products over various products and substrates.
Product demonstrations.
Ad hoc product testing
Lab and equipment cleaning and maintenance
Product support via written correspondence including:
Technical Service Preliminary Research Summary
Reports on generic analysis and overcoat analysis
Customer form letters
Customer form letters
Provide support for the training of:
Customers
Agency Representatives new hires
Technical services new hires
Email Tracy Wakeman, HR Director, at Wakeman@Tnemec.com with resume.
